Simplification & Real-Time Visibility: NetSuite-Shopify Integration via Celigo iPaaS
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The client faced significant challenges, including managing a high volume of product listings, ensuring seamless order and shipping synchronization, and handling complex price markdowns. Leveraging our innovative solutions, we orchestrated a seamless integration between their ecommerce platform and NetSuite ERP, driving efficiency and accuracy. With our expertise, they achieved exceptional volume management, real-time visibility of stock levels, and an automated product listing process.
Results
- To automate ecommerce alongside major back-end operations on NetSuite ERP via the Celigo iPaaS.
Challenges
- The primary challenge was Product lists or publishing new products on ecommerce. It was challenging to publish a high volume of products very frequently.
- Another challenge was managing the order management process and aligning it with the shipment.
- It was also challenging to handle the entire Pre-Order process .
- Marking down prices during promotions and peak seasons was complicated and time-consuming.
Solutions
Implemented the standard Shopify to NetSuite integration via the Celigo iPaaS with the following flows:
- Product flow to manage product listings on ecommerce platforms.
- Developed processes with the help of the scripts & workflows in NetSuite to handle the Markdown prices of products.
- Order Import (Shopify to NetSuite)
- Fulfillment Export (NetSuite to Shopify)
- Billing Export (NetSuite to Shopify)
- Stock Export (NetSuite to Shopify)
- Shopify Payment Add-on to Automate Reconciliation
Results
- Effectively managed a high volume of orders, seamlessly processing thousands of transactions.
- Attained real-time visibility of stock levels, enabling prompt decision-making and efficient inventory management.
- Seamlessly integrated systems to synchronize orders and shipping details, ensuring a streamlined workflow.
- Automated & centralized the product listing process, managing it seamlessly within the NetSuite system as a unified solution.
- Achieved exceptional accuracy in all operations, minimizing errors and optimizing efficiency.