- The team needed to integrate their Magento 2 stores from the USA, UK, Australia, and Europe with NetSuite.
- Synchronization & Automation from Magento 2 to NetSuite was required across fronts such as the Order Processing Process.
- Other requirements included: Payment Imports, Automation of Orders, Case processes alongside the Reconciliation process, Fulfillment Sync and Credit Memo (Refund) from NetSuite to Magento, and Handling Taxes of all 5 Unique Countries.
Integration & Automation for a Multinational Retail
Integs Cloud Technologies proudly partnered with an established name in the world of cycling apparel. Our mission was to supercharge their operations and deliver an unparalleled customer experience. Leveraging cutting-edge technologies, we seamlessly automated payment processes, unleashed the power of E-Logik 3PL to track orders, and granted Magento 2 real-time visibility into their stock by integrating these systems with NetSuite.
By integrating the game-changing Magento 2 platform with the #1 cloud ERP – NetSuite via Celigo – a modern iPaaS, we revolutionized payment management with PayPal, Stripe, and Braintree. With our innovative solutions, our client effortlessly conquered the challenges of tax handling and product list maintenance, propelling their efficiency to new heights. While our client focused on crafting its signature French style and harnessing state-of-the-art fabrics, we worked tirelessly behind the scenes, optimizing its backend to perfection!
Challenges
Solutions
- Through the seamless implementation via the Celigo platform , Payment Reconciliation was added on- including popular platforms such as PayPal, Stripe, and Braintree.
- NetSuite and Celigo are our second languages! With our vast experience in both, we completely automated the payment process across all countries.
- We achieved flawless tracking via an automated ordering process till the fulfilled orders. This was possible through the trusted E-Logik 3PL procedure.
Results
- Achieved Real Time Tracking & Crystal-Clear Visibility of Stock.
- Uncomplicated Products by Excellent Management of Product List through NetSuite.
- Eliminated Manual Intervention via seamless synchronization of the Order Process with 3PL.
- Adequately handled and maintained taxes across countries.