Achieving Visibility & Automation via NetSuite Integration using Celigo!
Welcome to Integs Cloud Technologies, where cutting-edge solutions meet retail IT power! In this case study, we unveil our game-changing collaboration with a leading manufacturer of premium IT peripherals, consumer electronics, and mobility products. With a global footprint spanning the US, UK, Australia, India, and Germany, our client was determined to harness technology’s potential to revolutionize their operations.
Through our expertise, we integrated the powerful Magento 2 platform with NetSuite ERP via the Celigo iPaaS, enabling real-time stock visibility and empowering super-quick decision-making. Seamlessly integrating orders and shipping details, we unleashed a streamlined fulfillment process, while automating product listings in NetSuite for unmatched accuracy and efficiency. The result was highly definable visibility alongside the total synchronization and automation of complex processes!
Services we delivered
Requirements
- Synchronization of Orders, Fulfilments, Invoicing, Credit Memo, Stock, and Products between NetSuite and Magento 2.
Challenges
- Synchronization of a huge database of product details in Magento 2. Over 100 fields needed to be synchronized with custom attributes. Each of them included over 10 product images.
- Every country and store needs synchronization of specific and different details.
- Maintaining the different tax procedures of different countries would be a challenge
Solutions
The highly experienced and tech-savvy team at ICTPL implemented pre-built Celigo Integration App between Magento 2 and NetSuite for multiple stores with the following flows:
- Order Import (Magento → NetSuite)
- Fulfillment Export (NetSuite → Magento)
- Billing Export (NetSuite → Magento)
- Stock Export (NetSuite → Magento)
- Product Export (NetSuite → Magento)
Results
- Gained real-time clear visibility of their stocks and increased accuracy.
- All Orders and Shipping details were highly synchronized through seamless integration.
- Automation and Management of an entire process (Product Listing) via a single system - NetSuite!
Happy Customers With The Same Integration
What Our Clients Say About Us
Mastering the Global Marketplace: ProGrad Digital's ERP Integration Triumph
Warm Words Like These Motivate Integs Cloud Team
Denise Tedesco
VP Systems Management
This project was completed on time and with no issues & a very smooth cutover. Project developers were skilled and partnered well with us.
Job well done!
Dawn Isaksen
Chief Financial Officer
The Integs Cloud Technologies team explained things well and got our Shopify store connected to NetSuite – they were willing to work on details as well as advise on planning.
The integrator.io is intuitive and well designed.
Wes Brewer
CEO
The Integs team was extremely knowledgeable and diligent on driving the weekly meetings and seeking closure on open action items.
This was important to us as we didn’t have a dedicated program manager on our side and needed that level of coordination
Benjamin Crump
CFO
Integs Cloud was very professional throughout the entire process.
They do a fantastic job outlining the project and timeline, and they stick to it.
Very responsive and helpful. Highly recommend them.
Victoria Venditelli
Operations Manager
The Integcloud team is very skilled and knowledgeable and working with them on our custom integration project was very beneficial.
The project ran on time and their work was very thorough.
Heather Bodle
Project Manager
Really loved working with this team – clearly very experienced and were great at problem solving and getting solutions in place quickly.
They were able to walk us through complex explanations clearly, and were very personable – the weekly meetings we held were very enjoyable because of this.
Meenakshi Lala
CFO
Excellent follow up & timely execution of project. Close monitoring of each step. Good know how of business processes.
Athena Walsh
Accounting Controller
Integs Cloud completed our integration projects in a timely and efficient manner with a seamless workflow.
Our productivity has increased as we are able to spend more time analyzing the data opposed to putting the data into our systems manually.
Integs Cloud customer service and attention to detail was a key driving factor for continuing to work with them on many projects.
Erika Neeson
Account Executive
The team was always patient with our demands and our changes as we worked through how to improve our processes. Our requests were many and varied from simple to complex; but the team treated all queries with the same level of priority.
I look forward to working with this team again in the future.
Arde Farbod
Digital Transformation Officer
Knowledgeable and experienced as well as flexible in the approach.
Highly recommended!
Ryland Joyce
Operations Manager
The Integs team was efficient and resourceful. They came in, asked the questions they needed and then went away and did everything in the background; only checking in to test or clarify questions. I didn’t need to follow up or chase for anything.
I would highly recommend them.
Nilanthi Russell
Head Of Finance
As a non-technical person, the Integs cloud team was really easy to deal with – the team went above and beyond my expectations in solving issues which I didn’t think could be solved.
Their dedication and commitment to the project was impressive.
I completely trust this organisation and their tech teams for solving the unsolvable! I would highly recommend them.