Seamless Workflow, Automation, & Efficiency: NetSuite-Shopify Integration via Celigo iPaaS!
Integs Cloud Technology brings revolutionary solutions to the retail apparel, bags, and accessories industry. Our collaboration with a distinguished fashion brand, renowned for its deconstructed and reconstructed vintage collections, has led to remarkable transformations. With a strong presence in the US and EU markets, we tackled their challenges head-on, automating their order management process and optimizing their operations.
During peak seasons, our client faced the daunting task of managing millions of orders within a few hours. We successfully handled this immense volume, streamlining their order-to-cash process and ensuring prompt payment reconciliation. Additionally, our solutions managed the same stock-keeping unit across multiple ecommerce platforms and also successfully accommodated pre-orders. By implementing the standard Shopify-NetSuite integration through Celigo iPaaS, we created customized flows to tackle the intricate general ledger impact associated with different refund scenarios.
Requirement
- To automate the Order process with the power of the E-Logik 3PL procedure.
Challenges
- The client faced an unprecedented surge of millions of orders within a limited timeframe during peak season. Managing the sheer volume posed a significant challenge that demanded exceptional handling.
- The task of publishing the same stock-keeping unit (SKU) across multiple ecommerce platforms to manage pre-orders and accommodate diverse scenarios was intricate and complicated.
- Different General Ledger impacts encountered while processing refunds were complex and required attention to detail and precise financial management.
Solutions
Implemented the standard Shopify-NetSuite integration via Celigo iPaaS with the following flows:
- Order Flow (Shopify to NetSuite)
- Fulfillment Flow (Shopify to NetSuite)
- Refund Flow – Custom (Shopify to NetSuite)
- Payment Flow
Results
- A streamlined and automated complete order-to-cash process, encompassing everything from order fulfillment to payment reconciliation, ensuring a seamless workflow.
- Enhanced accuracy & compliance via incorporated custom logic within the standard flow to address the unique payment authorization process specific to ecommerce platforms.
- The client also received precise financial management while maintaining integrity in the accounting system. We developed a tailored workflow to effectively handle the complex general ledger impact associated with various refund scenarios.
Happy Customers With The Same Integration
What Our Clients Say About Us
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Warm Words Like These Motivate Integs Cloud Team
Denise Tedesco
VP Systems Management
This project was completed on time and with no issues & a very smooth cutover. Project developers were skilled and partnered well with us.
Job well done!
Dawn Isaksen
Chief Financial Officer
The Integs Cloud Technologies team explained things well and got our Shopify store connected to NetSuite – they were willing to work on details as well as advise on planning.
The integrator.io is intuitive and well designed.
Wes Brewer
CEO
The Integs team was extremely knowledgeable and diligent on driving the weekly meetings and seeking closure on open action items.
This was important to us as we didn’t have a dedicated program manager on our side and needed that level of coordination
Benjamin Crump
CFO
Integs Cloud was very professional throughout the entire process.
They do a fantastic job outlining the project and timeline, and they stick to it.
Very responsive and helpful. Highly recommend them.
Victoria Venditelli
Operations Manager
The Integcloud team is very skilled and knowledgeable and working with them on our custom integration project was very beneficial.
The project ran on time and their work was very thorough.
Heather Bodle
Project Manager
Really loved working with this team – clearly very experienced and were great at problem solving and getting solutions in place quickly.
They were able to walk us through complex explanations clearly, and were very personable – the weekly meetings we held were very enjoyable because of this.
Meenakshi Lala
CFO
Excellent follow up & timely execution of project. Close monitoring of each step. Good know how of business processes.
Athena Walsh
Accounting Controller
Integs Cloud completed our integration projects in a timely and efficient manner with a seamless workflow.
Our productivity has increased as we are able to spend more time analyzing the data opposed to putting the data into our systems manually.
Integs Cloud customer service and attention to detail was a key driving factor for continuing to work with them on many projects.
Erika Neeson
Account Executive
The team was always patient with our demands and our changes as we worked through how to improve our processes. Our requests were many and varied from simple to complex; but the team treated all queries with the same level of priority.
I look forward to working with this team again in the future.
Arde Farbod
Digital Transformation Officer
Knowledgeable and experienced as well as flexible in the approach.
Highly recommended!
Ryland Joyce
Operations Manager
The Integs team was efficient and resourceful. They came in, asked the questions they needed and then went away and did everything in the background; only checking in to test or clarify questions. I didn’t need to follow up or chase for anything.
I would highly recommend them.
Nilanthi Russell
Head Of Finance
As a non-technical person, the Integs cloud team was really easy to deal with – the team went above and beyond my expectations in solving issues which I didn’t think could be solved.
Their dedication and commitment to the project was impressive.
I completely trust this organisation and their tech teams for solving the unsolvable! I would highly recommend them.