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See Why Customers Are Switching From Microsoft Dynamics to NetSuite

Overview

To understand how cloud-based ERP systems support and accelerate organizations, NetSuite engaged senior IT executives in discussions on their technology evaluations. These executives shared insights on why they switched from on-premises systems like Microsoft Dynamics to cloud-based solutions, highlighting the benefits they experienced and lessons learned.

1. Why Organizations Are Moving to Cloud Financials

Let’s address the proverbial elephant in the room.NetSuite is an ERP system. Intacct is not. NetSuite can manage and automate the processes of many business functions outside of accounting and finance. This includes human resources, supply chain, warehouse management, inventory and order management, some parts of the manufacturing process, ecommerce, procurement, professional services automation—you get the picture.

NetSuite is a complete business platform.

Businesses in all industries are under immense pressure to adapt and thrive in today’s dynamic market. Competitors are constantly innovating, customer expectations are evolving rapidly, and new market opportunities emerge constantly. To remain competitive, organizations must:

  • Increase agility: Respond quickly to changing market conditions, customer demands, and emerging opportunities.

  • Improve efficiency: Streamline operations, reduce manual tasks, and eliminate bottlenecks to improve productivity and reduce costs.

  • Gain a competitive edge: Leverage data-driven insights to make informed decisions, improve customer satisfaction, and gain a competitive advantage.

Legacy on-premises systems, such as Microsoft Dynamics, often struggle to meet these demands. They can be:

  • Inflexible and difficult to scale: Adapting to changing business needs, such as expanding into new markets or launching new products, can be challenging and costly.

  • Limited in functionality: May lack the integrated capabilities required to support modern business processes, such as ecommerce, CRM, and supply chain management.

  • Expensive to maintain: Require significant ongoing investment in hardware, software maintenance, and IT personnel.

  • Difficult to integrate: Integrating disparate systems can be complex and time-consuming, leading to data silos and hindering operational efficiency.

The cloud offers a compelling alternative, providing:

  • Increased agility: Rapidly adapt to changing business needs and respond quickly to market opportunities.

  • Improved efficiency: Streamline operations, automate manual tasks, and reduce costs.

  • Enhanced visibility: Gain real-time insights into key business metrics and make data-driven decisions.

  • Reduced costs: Lower IT infrastructure costs and eliminate the need for on-site hardware and maintenance.

2. True Cloud vs. "Fake Cloud"

Not all “cloud” solutions are created equal. Many vendors simply host their on-premises software in a data center and market it as “cloud.” These “fake cloud” solutions often suffer from limitations such as:

  • Delayed and painful upgrades: Upgrades can be complex, time-consuming, and costly, often requiring significant downtime and disrupting business operations.

  • Limited scalability and flexibility: May not be able to easily accommodate changing business needs or integrate with other systems.

  • Increased costs: Can incur higher costs due to limited scalability, frequent upgrades, and the need for ongoing maintenance.

  • Security and reliability concerns: May not offer the same level of security, reliability, and uptime as true cloud solutions.

True cloud solutions, like NetSuite, are built from the ground up for the cloud. They offer:

  • Seamless upgrades: Automatic upgrades with minimal disruption to business operations.

  • Enhanced scalability and flexibility: Easily adapt to changing business needs and integrate with other systems.

  • Improved security and reliability: Leverage the latest cloud technologies to ensure high levels of security, availability, and performance.

  • Lower total cost of ownership: Reduce IT costs and improve operational efficiency.

3. Benefits of Switching From Microsoft Dynamics to NetSuite

Switching from Microsoft Dynamics to a true cloud ERP like NetSuite can offer significant benefits, including:

  • Increased agility: Streamline operations, respond quickly to market changes, and accelerate growth.

  • Improved visibility: Gain real-time insights into key business metrics and make data-driven decisions.

  • Reduced costs: Lower IT infrastructure costs, eliminate the need for on-premises hardware and maintenance, and improve operational efficiency.

  • Enhanced collaboration: Break down departmental silos and improve communication and data sharing across the organization.

  • Improved customer satisfaction: Streamline order fulfillment, improve customer service, and build stronger customer relationships.

  • Increased innovation: Leverage the latest cloud technologies to support new business models, drive innovation, and gain a competitive edge.

Key NetSuite Advantages:

  • Unified platform: Integrates core business functions, including financials, CRM, ecommerce, and inventory management, into a single, unified platform.

  • SuiteSuccess methodology: Accelerates implementation with a proven approach that leverages industry best practices and pre-configured solutions.

  • Robust ecosystem: Offers a vast ecosystem of pre-built integrations and a developer platform that enables seamless integration with other systems.

  • Scalability and flexibility: Easily adapts to changing business needs and supports growth with features like multi-currency, multi-lingual support, and multi-subsidiary consolidation.

  • Continuous innovation: Continuously updated with new features and enhancements, ensuring businesses stay ahead of the curve.

Customer Success Stories

  • Sourcingpartner: Streamlined inventory management, reduced lead times, and improved customer satisfaction by leveraging NetSuite’s mobile inventory management and integrated ecommerce capabilities.

  • Dale Pro Audio: Improved operational efficiency, gained valuable insights into business performance, and accelerated growth by leveraging NetSuite’s integrated platform for financials, ecommerce, and inventory management.

Conclusion

In today’s dynamic business environment, businesses need a robust and agile ERP solution to thrive. By switching from legacy systems like Microsoft Dynamics to a true cloud ERP like NetSuite, organizations can:

  • Increase efficiency and productivity

  • Improve agility and responsiveness

  • Gain valuable insights into business performance

  • Reduce costs and improve profitability

  • Unlock new growth opportunities

NetSuite empowers businesses to adapt to change, embrace innovation, and achieve sustainable success in the digital age.