Smarter Operations, 20% Productivity Boost: How Integs Cloud Unified eCommerce & ERP for a Leading Wellness Brand
Client: Leading Natural Skincare & Wellness Brand
This wellness-focused company is known for offering premium, organic skincare solutions rooted in a holistic approach to self-care. However, a fragmented IT setup was slowing them down—impacting everything from order fulfillment to real-time financial visibility.
That’s when Integs Cloud stepped in with a Celigo-powered integration that tied everything together.
Challenges
30-day lag in financial reporting caused decision-making delays.
Disconnected systems made inventory management inaccurate, leading to overstock or stockouts.
Manual processes created order fulfillment delays and impacted customer satisfaction.
High IT maintenance costs due to outdated, siloed infrastructure.
Solutions
Integs Cloud deployed a complete eCommerce–ERP integration using Celigo iPaaS:
Connected two Shopify stores, Amazon Marketplace, and a 3PL warehouse (Fulfillment Works) to Oracle NetSuite.
Used Celigo’s pre-built connectors for Shopify and Amazon to accelerate implementation.
Developed a custom integration to link the 3PL system to NetSuite.
Delivered real-time syncing for orders, inventory, and financials across all platforms.
The Implementation Approach
In-depth process analysis to map business needs and integration points.
Leveraged pre-built templates and created custom flows for the warehouse.
Conducted rigorous testing to ensure reliability.
Provided hands-on user training to ensure smooth adoption.
The Result
20% boost in productivity as employees spent less time on manual tasks.
10% reduction in operational costs through automation and simplified IT systems.
Real-time visibility into sales, inventory, customer activity, and profitability.
Faster, more accurate order fulfillment that improved the overall customer experience.
Empowered smarter, data-driven decisions across departments.
By connecting eCommerce, warehousing, and ERP systems through Celigo, Integs Cloud empowered this wellness brand to run smarter, faster, and more efficiently—giving their team the freedom to focus on what truly matters: creating natural, effective self-care experiences for their customers.
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