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Home Success Stories Seamless Workflow, Automation, and Efficiency – NetSuite-Shopify Integration via Celigo iPaaS!

Seamless Workflow, Automation, and Efficiency - NetSuite-Shopify Integration via Celigo iPaaS!

Seamless-Workflow-Automation-Efficiency

Seamless Workflow, Automation, and Efficiency - NetSuite-Shopify Integration via Celigo iPaaS!

Integs Cloud Technology brings revolutionary solutions to the retail apparel, bags, and accessories industry. Our collaboration with a distinguished fashion brand, renowned for its deconstructed and reconstructed vintage collections, has led to remarkable transformations. With a strong presence in the US and EU markets, we tackled their challenges head-on, automating their order management process and optimizing their operations.

During peak seasons, our client faced the daunting task of managing millions of orders within a few hours. We successfully handled this immense volume, streamlining their order-to-cash process and ensuring prompt payment reconciliation. Additionally, our solutions managed the same stock-keeping unit across multiple ecommerce platforms and also successfully accommodated pre-orders. By implementing the standard Shopify-NetSuite integration through Celigo iPaaS, we created customized flows to tackle the intricate general ledger impact associated with different refund scenarios. 

Success Stories_Challenges

Challenges

  • The client faced an unprecedented surge of millions of orders within a limited timeframe during peak season. Managing the sheer volume posed a significant challenge that demanded exceptional handling.
  • The task of publishing the same stock-keeping unit (SKU) across multiple ecommerce platforms to manage pre-orders and accommodate diverse scenarios was intricate and complicated.
  • Different General Ledger impacts encountered while processing refunds were complex and required attention to detail and precise financial management.
Success Stories_Requirements

Requirement

To automate the Order process with the power of the E-Logik 3PL procedure.

Success Stories_Solutions

Solutions

Implemented the standard Shopify-NetSuite integration via Celigo iPaaS with the following flows:

  • Order Flow (Shopify to NetSuite)
  • Fulfillment Flow (Shopify to NetSuite)
  • Refund Flow – Custom (Shopify to NetSuite)
  • Payment Flow
Success Stories_Results

Results

  • streamlined and automated complete order-to-cash process, encompassing everything from order fulfillment to payment reconciliation, ensuring a seamless workflow.
  • Enhanced accuracy and compliance via incorporated custom logic within the standard flow to address the unique payment authorization process specific to ecommerce platforms.
  • The client also received precise financial management while maintaining integrity in the accounting system. We developed a tailored workflow to effectively handle the complex general ledger impact associated with various refund scenarios.

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