NetSuite–DCL Logistics Integration by Integs Cloud using Celigo Platform
Client: Global Leader in Smart Baby Monitoring and Connected Family Products
The client helps families stay informed, connected, and inspired with real, personalized data. Their smart baby monitoring technology provides insights and sleep tracking that benefit both babies and parents—empowering families through science-backed innovation and seamless digital experiences.
As part of their continued growth and operational optimization, the client needed an automated and reliable solution to streamline order fulfillment and return management between their ERP and logistics systems.
Integs Cloud delivered a fully customized and scalable integration between NetSuite and DCL Logistics through expert Celigo implementation services.
Challenges
Manual coordination between the company and DCL teams caused significant administrative overhead.
Duplicate data entry across two systems led to errors, inconsistencies, and reliance on individual personnel.
Lack of real-time synchronization created delays in order updates and fulfillment tracking.
Objectives:
Build a custom integration aligned with the client’s process requirements and DCL API capabilities.
Ensure rapid yet reliable deployment through structured testing and validation.
Enable end-to-end automation to reduce human dependency and enhance data accuracy.
Solutions
Leveraging deep expertise in Celigo-based integrations, Integs Cloud implemented multiple automated data flows between NetSuite and DCL systems to synchronize orders, shipments, and returns.
Key Solution Highlights:
Celigo Integration Platform used for scalable, customized flow creation and management.
Bi-directional data synchronization between DCL and NetSuite ensuring accurate order and return data.
Sandbox environments in both NetSuite and Celigo used for extensive pre-deployment testing.
Change management framework established for controlled migration from sandbox to production.
Continuous monitoring and optimization of production flows to maintain high performance even during peak order volumes.
The Result
Through Integs Cloud’s integration expertise, the client achieved a seamless, automated connection between their ERP and logistics systems.
Key Outcomes:
End-to-end automation of outbound and return order processes.
Significant reduction in manual errors and processing time.
Enhanced data visibility and accuracy across both platforms.
Stable and scalable integration flows, supporting high transaction volumes.
Improved operational efficiency with uninterrupted business continuity during enhancements.
Over the course of an ongoing partnership, the client continues to collaborate with Integs Cloud to optimize integration flows—testing changes safely in sandbox environments before promoting them to production, ensuring consistent performance and reliability.
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