NetSuite ERP for Custom Manufacturing: 95% Automation Achieved by Integs Cloud
Client: Rainwater Equipment Manufacturer (Australia)
An Australia-based manufacturer of rainwater harvesting systems, serving both residential and commercial markets, faced increasing demand for highly customized, made-to-order products. To support this growth, the business required a flexible ERP solution capable of managing complex BOM variations, dynamic pricing structures, and integrated e-commerce promotions. A scalable, cloud-based ERP and online portal were implemented to streamline operations and support future expansion.
Challenges
Highly customized BOM structures for each order, based on site-specific measurements.
Needed to manage item attribute variants for every product line.
Customer-specific pricing with discounts, payment terms, and special promotions.
Required support for coupon campaigns with criteria like customer, validity, and product-specific limits.
Automated payment reminders with dynamic finance charges and overdue messaging.
Solutions
Integs Cloud executed a full-scale Oracle NetSuite rollout with key customizations:
Advanced Promotions Module was configured for personalized coupon campaigns.
Developed auto-support case creation from emails and web forms.
Enabled customer-specific price lists with print-ready discount slabs, quantities, and currency options.
Deployed NetSuite’s Dunning Bundle for automated payment follow-ups.
Built custom BOM scripts to dynamically adjust components based on Sales Order measurements—without altering the BOM master.
Rolled out SuiteCommerce Advanced with custom automations to streamline the online experience.
The Result
Fully automated configuration for custom-made products, enhancing order accuracy and speed.
Streamlined pricing and discounting logic for a better customer buying experience.
Promotions and coupon campaigns became easier to manage and track.
Improved cash flow through automated reminders and finance charge logic.
E-commerce platform powered by SuiteCommerce now aligned with backend ERP processes—resulting in a seamless customer journey.
With Integs Cloud and NetSuite working together, this manufacturing brand now delivers a highly customized, tech-enabled experience—across every order, every platform, and every customer, with quick turnaround time in overall process each steps and with more accurate data eliminating chances of human errors.
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