Achieving Visibility & Automation via NetSuite Integration using Celigo!

Welcome to Integs Cloud Technologies, where cutting-edge solutions meet retail IT power! In this case study, we unveil our game-changing collaboration with a leading manufacturer of premium IT peripherals, consumer electronics, and mobility products. With a global footprint spanning the US, UK, Australia, India, and Germany, our client was determined to harness technology’s potential to revolutionize their operations. Through our expertise, we integrated the powerful Magento 2 platform with NetSuite ERP via the Celigo iPaaS, enabling real-time stock visibility and empowering super-quick decision-making. Seamlessly integrating orders and shipping details, we unleashed a streamlined fulfillment process, while automating product listings in NetSuite for unmatched accuracy and efficiency. The result was highly definable visibility alongside the total synchronization and automation of complex processes!

Requirement

Synchronization of Orders, Fulfilments, Invoicing, Credit Memo, Stock, and Products between NetSuite and Magento 2.

Challenges

Synchronization of a huge database of product details in Magento 2. Over 100 fields needed to be synchronized with custom attributes. Each of them included over 10 product images.
Every country and store needs synchronization of specific and different details.
Maintaining the different tax procedures of different countries would be a challenge

Solutions

The highly experienced and tech-savvy team at ICTPL implemented pre-built Celigo Integration App between Magento 2 and NetSuite for multiple stores with the following flows:

Order Import (Magento → NetSuite)
Fulfillment Export (NetSuite → Magento)
Billing Export (NetSuite → Magento)
Stock Export (NetSuite → Magento)
Product Export (NetSuite → Magento)

Results

Gained real-time clear visibility of their stocks and increased accuracy.
All Orders and Shipping details were highly synchronized through seamless integration.
Automation and Management of an entire process (Product Listing) via a single system – NetSuite!