Managed Application Support for Continuous Business Performance
What is Managed Application Support?
Managed Application Support is like having a dedicated team to keep your key business applications running smoothly, so you don’t have to worry about the details. Unlike traditional support that reacts after issues
arise, Managed Application Support proactively monitors, updates, and resolves issues before they impact your business.
With Integs Cloud’s support, you can focus on growth while we handle all the application upkeep, ensuring
you experience less downtime, faster performance, and consistent productivity. Let us manage the tech
side—leaving you free to focus on the bigger picture.
Key Features of Our Managed Application Support
24/7 Monitoring and Maintenance
Proactive monitoring ensures your applications run smoothly with minimal interruptions.
Performance Optimization
We fine-tune your applications for peak performance, ensuring a smooth and efficient user experience.
Customized Reporting
Tailored insights for informed business decisions
Security Management
Protect your applications from threats with robust security measures.
Expert Troubleshooting
Our team of experienced engineers quickly identify and resolve application problems, minimizing business disruption.
Customizable Service Levels
Flexible support tailored to your growing business needs, whether you’re a startup or enterprise.
Benefits of Managed Application Support
Increased Uptime and Productivity
Minimize application downtime and ensure your employees can focus on core tasks.
Improved Application Performance
Optimize applications for speed and efficiency with proactive tuning and troubleshooting.
Reduced Operational Costs
Eliminate the need for dedicated in-house application support staff and related infrastructure expenses.
Enhanced Security and Compliance
Safeguard your data with automated security updates and compliance tracking.
Enhanced Scalability
Easily scale your application support as your business needs evolve.
Focus on Strategic Initiatives
Free your IT team to focus on strategic projects that drive business growth.
Expert Guidance and Assistance
Access specialized knowledge and support whenever challenges arise.
Why Choose Integs Cloud?
Integs Cloud offers a variety of managed support services designed to meet your business needs
Fully Managed Support
Manage application maintenance, updates, and issue resolution to ensure seamless operation.
Dedicated Offshore Support Team
Access to a team of experts who provide round-the-clock support and maintenance.
Ad-hoc Support
Flexible, on-demand support for unexpected issues, giving you access to expert help whenever you need it.
Our Process
Integs Cloud follows a structured process to ensure smooth and efficient managed application support.
Global Business Management
Manage subsidiaries, currencies, and tax rules for seamless global operations.
Onboarding
We gain a deep understanding of your applications, infrastructure, and business needs.
Configuration and Monitoring
Implement comprehensive monitoring tools and establish performance baselines.
Proactive Maintenance
Regularly perform preventive maintenance tasks to identify and address potential issues.
Incident Resolution
Our skilled team quickly resolves any application problems that arise.
Reporting and Optimization
Provide regular performance reports and recommendations for continuous improvement.
Onboarding
We gain a deep understanding of your applications, infrastructure, and business needs.
Configuration and Monitoring
Implement comprehensive monitoring tools and establish performance baselines.
Proactive Maintenance
Regularly perform preventive maintenance tasks to identify and address potential issues.
Incident Resolution
Our skilled team quickly resolves any application problems that arise.
Reporting and Optimization
Provide regular performance reports and recommendations for continuous improvement.
Ready to reclaim control of your application environment and boost business productivity?
Industry Expertise
Specialized knowledge across industries ensures your applications remain efficient, compliant, and aligned with your business goals.
Software
IT Hardware
NGO
EPC
F&B / HORECA
Reviews That Matter
Real stories of how our clients have transformed their application support with Integs Cloud.
Integs Cloud went above and beyond to help resolve issues, made sure that our needs were met, and our systems were functioning as intended.
The Integs Cloud team is very skilled and knowledgeable. Working with them on our custom integration project was very beneficial. The project ran on time and their work was very thorough.
This project was completed on time and with no issues, very smooth cutover. Project developers were skilled and partnered well with Nanit and our DC IT. Job well done!
Integs Cloud team explained things well and got our Shopify store connected to Netsuite - they were willing to work on details as well as advise on planning. The integrator.io is intuitive and well-designed.
Excellent follow-up - timely execution of project - close monitoring of each step - good know-how of business processes.
It was a pleasure working with Integs Cloud. They took the time to understand the solution we needed and engineered it accordingly. The testing and integration was seamless and we are very happy with the end result.
It has been a huge help integrating our website and our ERP, the two teams that assisted us have been wonderful to work with and provided us with answers to all of our questions. Integs Cloud has gone the extra mile to make sure our integration project went smoothly and efficiently. This project has saved us valuable time, so we can now focus on other needs for our business.
The team was always patient with our demands and our changes as we worked through how to improve our processes. Our requests were many and varied from simple to complex; but the team treated all queries with the same level of priority. I look forward to working with this team again in the future.
Integs Cloud demonstrated an exceptional understanding of our needs right from the beginning. Integs Cloud project team collaborated seamlessly with Gavin and me to implement the Prebuilt Amazon Connectors and a few custom integrations. Their expertise and teamwork were truly impressive.
Integs Cloud Technologies Private Limited completed their tasks ahead of schedule. The efficient team led a structured workflow and adhered to the established timelines. Moreover, their top-tier customer support, proactive problem-solving, and strong understanding of the project goals stood out. I was impressed with how fast they can adapt, the quality of their work, and their expertise.
Integs Cloud have been excellent from the start, all the way to the end of the project. They've been super responsive, always happy to help and adapted to our busy schedule. I would highly recommend them.
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FAQs
FAQs
Integs Cloud’s Managed Application Support covers a wide variety of business-critical applications including ERP systems (e.g., NetSuite), CRM platforms (e.g., Salesforce), eCommerce stores (e.g., WooCommerce, Magento, Shopify), marketplace solutions, third-party integrations, and custom-built applications. Our support ensures smooth functionality, high availability, and performance optimization across platforms.
ntegs Cloud’s Managed Application Support offers proactive monitoring, reduced downtime, enhanced performance, and scalable service levels. These benefits allow your business to stay productive, avoid costly disruptions, and redirect internal IT resources toward more strategic initiatives—leading to lower operational costs, faster issue resolution, and greater system reliability.
Our Managed Application Support service includes:
24/7 application monitoring
Proactive maintenance and patching
Performance tuning
Security and compliance management
Expert-level troubleshooting
Custom reporting and insights
Incident resolution within defined SLAs
We tailor support to fit the business size, tech stack, and growth plans.
Integs Cloud maintains strict SLA-driven response times, with round-the-clock support from a dedicated technical team. Depending on severity, issues are prioritized and resolved swiftly, often before users even notice. Our approach minimizes business disruption and ensures maximum uptime.
Yes, our support model is highly flexible and customizable. Whether you're a small business with limited apps or an enterprise managing complex integrations, we adjust our SLAs, support scope, reporting frequency, and escalation matrix based on your specific goals and application landscape.
Absolutely. Our team supports a broad spectrum of third-party application integrations, ensuring data consistency, workflow continuity, and platform compatibility. We manage, monitor, and troubleshoot integrations to ensure your systems remain connected and fully functional—whether it's CRM, eCommerce, accounting, or communication tools.
We implement multi-layered security protocols, including:
Data encryption (in transit & at rest)
Role-based access control
Regular security patching
Vulnerability assessments
Compliance checks based on industry-specific regulations like GDPR, HIPAA, or ISO standards.
Security is monitored continuously as part of our service framework.
The costs for Integs Cloud’s Managed Application Support vary based on the scope and scale of services required. We offer fixed monthly packages as well as ad-hoc hourly support options. For a precise quote, we recommend a free consultation to assess your business and technical needs.
Yes, Integs Cloud offers offshore application support services for businesses looking to reduce costs while maintaining 24/7 operational uptime. Our offshore team works across time zones and provides round-the-clock monitoring and maintenance.
Yes, Integs Cloud offers Managed Application Support across India, UAE, USA, Canada, Australia, and other global markets. We provide localized support strategies, handle compliance needs, and work in your time zone to ensure continuity of service—wherever your business operates.