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Seamless Workflow, Automation, & Efficiency: NetSuite-Shopify Integration via Celigo iPaaS!

Seamless Workflow, Automation, & Efficiency: NetSuite-Shopify Integration via Celigo iPaaS!

Integs Cloud Technology brings revolutionary solutions to the retail apparel, bags, and accessories industry. Our collaboration with a distinguished fashion brand, renowned for its deconstructed and reconstructed vintage collections, has led to remarkable transformations. With a strong presence in the US and EU markets, we tackled their challenges head-on, automating their order management process and optimizing their operations.

During peak seasons, our client faced the daunting task of managing millions of orders within a few hours. We successfully handled this immense volume, streamlining their order-to-cash process and ensuring prompt payment reconciliation. Additionally, our solutions managed the same stock-keeping unit across multiple ecommerce platforms and also successfully accommodated pre-orders. By implementing the standard Shopify-NetSuite integration through Celigo iPaaS, we created customized flows to tackle the intricate general ledger impact associated with different refund scenarios. 

Requirement

To automate the Order process with the power of the E-Logik 3PL procedure.

Challenges

  • The client faced an unprecedented surge of millions of orders within a limited timeframe during peak season. Managing the sheer volume posed a significant challenge that demanded exceptional handling.
  • The task of publishing the same stock-keeping unit (SKU) across multiple ecommerce platforms to manage pre-orders and accommodate diverse scenarios was intricate and complicated.
  • Different General Ledger impacts encountered while processing refunds were complex and required attention to detail and precise financial management.

Solutions

Implemented the standard Shopify-NetSuite integration via Celigo iPaaS with the following flows:

  • Order Flow (Shopify to NetSuite)
  • Fulfillment Flow (Shopify to NetSuite)
  • Refund Flow – Custom (Shopify to NetSuite)
  • Payment Flow

Results

  • streamlined and automated complete order-to-cash process, encompassing everything from order fulfillment to payment reconciliation, ensuring a seamless workflow.
  • Enhanced accuracy & compliance via incorporated custom logic within the standard flow to address the unique payment authorization process specific to ecommerce platforms.
  • The client also received precise financial management while maintaining integrity in the accounting system. We developed a tailored workflow to effectively handle the complex general ledger impact associated with various refund scenarios.

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