Zoho Social
AI-Ready Social Media Management Software for Businesses and Agencies
- 300+ Customers
- 20+ Years of Industry Experience
Zoho Social is a social media management platform that uses AI to find the right time to post, track engagement as it happens, listen to what people are saying about your brand, and turn conversations into sales leads. Everything runs from one dashboard, so teams and agencies are not managing each network separately.
What is Zoho Social?
Zoho Social is Zoho’s social media management software, built for businesses and agencies that need to plan, publish, monitor and report on social activity across multiple networks from a single place. It brings scheduling, listening, team collaboration and analytics together instead of splitting them across separate tools.
With Zoho Social, you get:
- Cloud-based management across multiple social networks
- AI-driven smart scheduling with optimal post-time prediction
- A real-time social listening and monitoring dashboard
- A unified conversation inbox with AI-assisted replies
- Deep social analytics with client-branded reporting for agencies
Key Features of Zoho Social
By leveraging Zoho Social, you can easily do:
Smart Scheduling and Publishing
Publish to multiple networks at once and let AI suggest the best time to post based on past engagement. Set up custom content queues, publishing slots and bulk scheduling to keep a steady content pipeline running.
Interactive Content Calendar
Plan your content visually with a drag-and-drop calendar that makes rescheduling posts quick and simple. Preview drafts before they go live and keep your brand grid consistent across every channel.
Social Listening and Monitoring
Track keywords, hashtags and mentions in real time to see what people are saying about your brand as it happens. Spot industry trends, monitor reviews and keep an eye on direct messages across all your profiles.
Unified Inbox
Bring conversations from every platform into one inbox, with Zia AI helping draft or rephrase replies on the spot. Filter and categorize conversations so nothing important gets buried, and refer back to past customer interactions easily.
Team Collaboration and Workflows
Route content through approval and assignment workflows before anything goes live. Chat, call or video call your team directly in-app, with custom roles and permissions keeping access appropriate for each person.
Advanced Stats and Analytics
See audience demographics, locations and content performance in one view, backed by a custom report builder with visual charts. Schedule reports to go out automatically at whatever frequency works for your team.
Instagram Core Growth
Schedule visual content directly to Instagram from your desktop instead of relying on your phone. Track targeted hashtags and discover user-generated content that you can repost straight from the platform.
How Zoho Social Works
From connecting profiles to reporting results, Zoho Social brings your entire social media workflow into one platform. Follow five simple steps to get started, plan and publish content, engage with your audience, and track performance.
Connect Social Profiles
Connect and authenticate all social profiles.
Plan Your Content
Organize posts using the visual calendar.
Optimize and Publish
Use Zia to optimize and schedule posts.
Monitor and Engage
Track conversations, mentions, and generate leads.
Analyze Performance
Review metrics and automate performance reports.
Business Challenges Zoho Social Solves
Common problems Zoho Social solves for marketing teams and agencies:
Benefits of Zoho Social
What businesses and agencies gain by managing social media through Zoho Social:
Save Time Across Networks
Schedule content across every connected platform in one sitting instead of managing each network separately.
Maximize Organic Reach
Post at AI-predicted optimal times so content reaches more of your audience without spending extra on promotion.
Never Miss an Interaction
A centralized monitoring stream keeps every mention, comment and message visible in one place.
Faster Team Output
Real-time approval chains and in-app communication keep content moving without waiting on scattered updates.
Higher Conversions
Turn social comments and conversations into CRM leads, so engagement translates into actual pipeline.
Smooth Agency Scaling
Manage multiple client accounts through individual branded dashboards without mixing up data between clients.
Zoho Social Customization and Automation
Zoho Social can be shaped around how your team or agency already works:
Custom Listening Dashboards
Build listening dashboard layouts around the keywords, hashtags and mentions that matter most to your brand.
Custom Queue Frequencies
Set content queue timing and time zones to match exactly when your audience is most active.
AI Response Tuning
Adjust Zia's generated responses and tone so replies sound consistent with your brand voice.
Custom Reporting Layouts
Design metrics graphs and reporting layouts that highlight the numbers your team or clients care about.
Automated Notifications and Access
Set notification rules and role-based access so the right people see the right updates at the right time.
Automated Lead Routing
Route qualified social leads directly into specific CRM fields without manual data entry.
Zoho Social for Different Businesses
Zoho Social adapts to different scales of social media management:
Individual Creators
Building a consistent visual personal brand online without needing a full marketing team behind it.
Small and Medium Businesses
Keeping social channels active and responsive while still managing day-to-day core operations.
Growing Marketing Teams
Collaborating on shared content pipelines with real-time reviews instead of scattered approvals.
Agencies
Managing multiple client portfolios through white-label dashboard options built for agency-scale work.
Enterprises
Monitoring brand reputation and capturing leads at scale across multiple regions or business units.
Zoho Social Integrations
Zoho Social connects directly with the following platforms:
Zoho CRM
Instagram Business
Facebook Pages and Groups
Google Business Profile
LinkedIn Profiles and Company Pages
X (Formerly Twitter)
YouTube and TikTok Accounts
Why Choose Integs Cloud as Your Zoho Social Partner?
Expertise You Can Trust
As a certified Zoho partner, Integs Cloud sets up Zoho Social to match how your team or agency actually operates.
Network Setup and Brand Portal Grouping
Complete setup of all your social networks, grouped correctly under the right brand portals.
Listening Stream and Keyword Strategy
Custom listening streams built around the keywords and hashtags that matter most to your business.
Zoho CRM Synchronization
Direct sync with Zoho CRM so social leads get captured the moment they come in.
Approval Workflow Mapping
Workflow mapping and training so your team's content review process runs without confusion.
Agency Multi-Client Configuration
Advanced multi-client hierarchy setup and report customization built for agency-scale management.
Explore More Zoho Products by Zoho
Zoho offers a comprehensive suite of over 55+ business applications designed to streamline various aspects of your business. From marketing and finance to project management and human resources, Zoho has a solution to help your business thrive.
Zoho Services Offered by Integs Cloud
Integs Cloud is your one-stop shop for all your Zoho needs. We offer implementation, customization, and ongoing support services for a wide range of Zoho applications.
Reviews That Matter
Great team, excellent knowledge and most importantly avidness to help. Immediate response and going in details wherever possible.
It takes a dedicated and committed team to successfully complete a challenging project. When people come together with a shared vision and strong collaboration, the results exceed what any one person could achieve alone. That’s exactly what we experienced with the Integs Cloud team, who guided us through every step of the migration process. Kudos to the team for the timely completion of the project.
Project finished within timeline, Team pushed us to get it delivered on time. A big shout out Integs Cloud team, who helped us in solving all our issues so patiently, really appreciate.
We are extremely pleased with the Zoho Expense Premium implementation by your team. Despite a tight timeline, the complex travel expense policies for 80+ employees across India were automated successfully with minimal deviations. The customizations ensured strict compliance with our designation- and geography-wise policies. Overall, a highly professional and satisfying experience.
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FAQs
Frequently Asked Questions
Zoho Social is a social media management platform that helps businesses schedule content, monitor social interactions, collaborate with teams and analyze social media performance across multiple networks.
Zoho Social supports major social networks including Instagram, Facebook, LinkedIn, X (Twitter), YouTube, TikTok and Google Business Profile.
Yes. Zoho Social allows businesses to create and schedule Instagram content directly from a desktop, making it easier to manage social media publishing from one platform.
Zoho Social supports multi-client management, approval workflows, reporting and client-specific dashboards, helping agencies manage multiple brands and social media accounts efficiently.
Yes. Zoho Social integrates with Zoho CRM, allowing relevant social media interactions to be connected with CRM records and helping businesses manage potential leads from social channels.
Yes. Zoho Social provides analytics for social media accounts and individual posts, including metrics such as engagement and reach, helping businesses evaluate content performance.
Yes. Businesses can set up monitoring streams for relevant keywords, hashtags and mentions to track conversations and topics related to their brand or industry.
Integs Cloud helps businesses configure Zoho Social, connect it with Zoho CRM, set up monitoring and reporting, and align social media workflows with their business requirements for a smoother implementation.