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Automation & Accuracy for a Worldwide Retail: NetSuite-Shopify Integration via Celigo iPaaS

Integs Cloud Technology collaborated with a prominent retail beauty products client. With a relentless focus on revolutionizing their Order to Cash processes, we embarked on a mission to overcome the challenges posed by high transaction volumes across multiple marketplaces. Leveraging the seamless integration of Shopify and NetSuite through the trusted Celigo iPaaS, we engineered a remarkable transformation. Our solutions delivered real-time stock visibility, streamlined order management, and automated reconciliation. This empowered our client to soar in the industry.

We helped bring an unparalleled synergy of technology and innovation. By integrating Shopify with the leading cloud ERP NetSuite via a modern iPaaS- Celigo, we achieved remarkable efficiency in order processing. Our client harnessed the power of real-time insights and automated workflows. With our unwavering commitment to excellence, we empowered our client to conquer the complexities of high-volume transactions.

Requirements

  • To automate all the Order to Cash processes. The client has multiple marketplaces and a very huge volume. This made it difficult to manage the volume manually.

Challenges

  • Challenges to handling and managing huge volumes due to different marketplaces. Difficulty in achieving accuracy as well.
  • The high volume also posed a challenge in the Payment Reconciliation.
  • Maintaining the different tax procedures of different countries would be a challenge considering global orders.

Solutions

The highly experienced and tech-savvy team at ICTPL implemented pre-built Celigo Integration App between Magento 2 and NetSuite for multiple stores with the following flows:

  • Order Import (Shopify to NetSuite)
  • Fulfillment Export (NetSuite to Shopify)
  • Billing Export (NetSuite to Shopify)
  • Stock Export (NetSuite to Shopify)
  • Shopify Payment Add-on to Automate Reconciliation

Results

  • The client could handle high transaction volumes with ease, processing orders in the thousands.
  • Achieved real-time visibility of stock levels, eliminating guesswork and enabling efficient inventory management
  • Seamlessly synchronized orders & shipping details, ensuring a smooth and streamlined workflow.
  • Attained exceptional accuracy in all operations, minimizing errors and maximizing efficiency.

Happy Customers With The Same Integration

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What Our Clients Say About Us

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Warm Words Like These Motivate Integs Cloud Team

Denise Tedesco

VP Systems Management

This project was completed on time and with no issues & a very smooth cutover. Project developers were skilled and partnered well with us.

Job well done!

Dawn Isaksen

Chief Financial Officer

The Integs Cloud Technologies  team explained things well and got our Shopify store connected to NetSuite Рthey were willing to work on details as well as advise on planning.

The integrator.io is intuitive and well designed.

Wes Brewer

CEO

The Integs team was extremely knowledgeable and diligent on driving the weekly meetings and seeking closure on open action items.

This was important to us as we didn’t have a dedicated program manager on our side and needed that level of coordination

Benjamin Crump

CFO

Integs Cloud was very professional throughout the entire process.

They do a fantastic job outlining the project and timeline, and they stick to it.

Very responsive and helpful. Highly recommend them.

Victoria Venditelli

Operations Manager

The Integcloud team is very skilled and knowledgeable and working with them on our custom integration project was very beneficial.

The project ran on time and their work was very thorough.

Heather Bodle

Project Manager

Really loved working with this team – clearly very experienced and were great at problem solving and getting solutions in place quickly.

They were able to walk us through complex explanations clearly, and were very personable – the weekly meetings we held were very enjoyable because of this.

Meenakshi Lala

CFO

Excellent follow up & timely execution of project. Close monitoring of each step. Good know how of business processes.

Athena Walsh

Accounting Controller

Integs Cloud completed our integration projects in a timely and efficient manner with a seamless workflow.

Our productivity has increased as we are able to spend more time analyzing the data opposed to putting the data into our systems manually.

Integs Cloud customer service and attention to detail was a key driving factor for continuing to work with them on many projects.

Erika Neeson

Account Executive

The team was always patient with our demands and our changes as we worked through how to improve our processes. Our requests were many and varied from simple to complex; but the team treated all queries with the same level of priority.

I look forward to working with this team again in the future.

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Arde Farbod

Digital Transformation Officer

Knowledgeable and experienced as well as flexible in the approach.

Highly recommended!

Ryland Joyce

Operations Manager

The Integs team was efficient and resourceful. They came in, asked the questions they needed and then went away and did everything in the background; only checking in to test or clarify questions. I didn’t need to follow up or chase for anything.

I would highly recommend them.

Nilanthi Russell

Head Of Finance

As a non-technical person, the Integs cloud team was really easy to deal with – the team went above and beyond my expectations in solving issues which I didn’t think could be solved.

Their dedication and commitment to the project was impressive.

I completely trust this organisation and their tech teams for solving the unsolvable! I would highly recommend them.